Text messaging for tradies and home services
You are under a house or up a ladder, not by a keyboard. Texts get read on site, in the van, between jobs, which is why a text confirms a job and an email sits unopened. KiwiTxt sends them for you, and the replies land in one inbox your office can answer.
- No setup fee
- Replies come to a shared inbox
- Cancel any time
The two things that cost a trade business money are people not being home when you arrive, and invoices sitting unpaid for six weeks. Both are fixed by a text at the right moment.
What trades and home services actually send
Real wording, not placeholders. Edit any of it in the portal, or start from these.
Hi Dave, you are booked with Harbour Plumbing for Tue 14th, 8am to 10am. Reply to this text if that changes.
Morning Dave, Sam is on the way, about 20 minutes. Reply STOP to opt out.
Hi Dave, your quote for the bathroom is in your email. Happy to talk it through, just reply here.
Hi Dave, invoice #1042 for $480 is due Friday. Pay here: harbourplumbing.com/pay/1042
Hi Dave, invoice #1042 is a week overdue. If it is already paid, ignore this. Otherwise: harbourplumbing.com/pay/1042
How it connects to what you already use
Texts can be sent by hand from the inbox on day one. After that, connect what you already run: Integrations covers stores and payments, our free plugin covers website forms on your WordPress site, and anything else can trigger a text through Zapier or the API.
Trades and home services questions
Can it text from my job management software?
If your system can send a webhook or connect through Zapier, yes. Anything else can trigger a text from a form on your website, or your office can send from the inbox.
Will customers reply to the texts?
Often, and that is the point: replies come into a shared inbox your team answers from a browser, so a question about access or parking gets sorted before you arrive.
How much does it cost per text?
One plan with a set monthly fee and a per-text rate, all integrations included. The pricing page has the numbers and a calculator.
Try it on your next week of trades and home services
Fourteen days free, no setup fee, and you can send your first text within a few minutes of signing up.