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IndustryHospitality

Text messaging for restaurants and cafes

A no-show on a Saturday table is revenue that cannot be recovered, and a quiet Tuesday is a room you are heating for nothing. Texts help with both, and cost less than the coffee you give away trying.

  • No setup fee
  • Replies come to a shared inbox
  • Cancel any time

Confirming bookings by phone takes a person an hour a day. Confirming by text takes nobody any time at all.

Messages

What hospitality actually send

Real wording, not placeholders. Edit any of it in the portal, or start from these.

Booking confirmed

Kia ora Ben, table for 4 on Sat 6:30pm at Harbour Kitchen is confirmed. Reply here if anything changes.

Day-before check

Hi Ben, still good for tomorrow 6:30pm? Reply YES to confirm or NO and we will free the table.

Table ready

Hi Ben, your table is ready whenever you are. Come see the host.

Quiet night offer

Hi Ben, two for one on mains this Tuesday at Harbour Kitchen. Reply BOOK for a table. Reply STOP to opt out.

Fewer no-shows A yes or no the day before frees the table while it can still be resold.
No buzzers to buy "Your table is ready" costs a few cents and works from across the street.
Midweek gets busier One well-written text to regulars beats a boosted post nobody sees.

How it connects to what you already use

Texts can be sent by hand from the inbox on day one. After that, connect what you already run: Integrations covers stores and payments, our free plugin covers website forms on your WordPress site, and anything else can trigger a text through Zapier or the API.

FAQ

Hospitality questions

Does it work with our booking system?

If it can send a webhook or run through Zapier, yes. Otherwise the host can send from the inbox in a couple of taps.

Can we text our regulars about events?

Yes, where they gave you their number and you include an opt-out. A STOP reply blocks that number automatically.

How fast do the texts go out?

Seconds. "Table ready" arrives before they have crossed the road.

Try it on your next week of hospitality

Fourteen days free, no setup fee, and you can send your first text within a few minutes of signing up.