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IndustryHair and beauty

Text messaging for salons and beauty therapists

An empty chair cannot be sold later. A reminder the day before turns most would-be no-shows into arrivals, and a text to your waitlist fills a cancellation while the slot is still worth something.

  • No setup fee
  • Replies come to a shared inbox
  • Cancel any time

At two no-shows a week on a $95 service, that is nearly ten thousand dollars a year walking out of a business that never got the chance to resell the time.

Messages

What hair and beauty actually send

Real wording, not placeholders. Edit any of it in the portal, or start from these.

Reminder, day before

Hi Mia, see you tomorrow at 2pm with Jess for your cut and colour. Reply here if you need to move it.

Cancellation filled

Hi Mia, a 3pm opened up this Thursday with Jess. Want it? Reply YES and it is yours.

Overdue client

Hi Mia, it has been 10 weeks since your last visit. We have space Friday and Saturday this week if you are due.

After the appointment

Thanks for coming in Mia. If you love it, a Google review helps us a lot: g.page/salon/review

No-shows drop A reminder the day before is the single cheapest thing a salon can do about them.
Gaps get filled One text to the right few clients beats ringing down a list between appointments.
Clients come back sooner A nudge at the right week turns a ten-week gap back into a six-week one.

How it connects to what you already use

Texts can be sent by hand from the inbox on day one. After that, connect what you already run: Integrations covers stores and payments, our free plugin covers website forms on your WordPress site, and anything else can trigger a text through Zapier or the API.

FAQ

Hair and beauty questions

Does it work with my booking system?

If it can send a webhook or run through Zapier, it can trigger texts. Plenty of salons also just send from the inbox, which needs no setup at all.

Can clients reply to reschedule?

Yes, and their reply lands in a shared inbox anyone on the front desk can answer.

Is texting my client list allowed?

Clients who gave you their number as customers can be texted about their appointments. Marketing texts need consent and a working opt-out, which KiwiTxt handles: a STOP reply blocks that number automatically.

Try it on your next week of hair and beauty

Fourteen days free, no setup fee, and you can send your first text within a few minutes of signing up.