Text messaging for mechanics and workshops
A workshop has two jobs a text does better than a phone call: getting approval to do the work, and telling someone their car is ready. Both are quicker by text, and both leave a record of what was agreed.
- No setup fee
- Replies come to a shared inbox
- Cancel any time
A car sitting on a hoist waiting for someone to answer their phone is a bay you cannot use.
What automotive and mechanics actually send
Real wording, not placeholders. Edit any of it in the portal, or start from these.
Hi Pete, the Hilux is due for its inspection this month. Reply BOOK and we will sort a time.
Hi Pete, front pads and rotors come to $420 including fitting. Reply YES to go ahead and we will have it done today.
Hi Pete, the Hilux is ready. We are open until 5:30pm today and from 7:30am tomorrow.
Hi Pete, you are due for a service at about 95,000km. Reply BOOK and we will find a day that suits.
How it connects to what you already use
Texts can be sent by hand from the inbox on day one. After that, connect what you already run: Integrations covers stores and payments, our free plugin covers website forms on your WordPress site, and anything else can trigger a text through Zapier or the API.
Automotive and mechanics questions
Is a text approval good enough as a record?
The conversation is kept in your workspace with the time on it, which is a better record than a phone call nobody wrote down. Keep the wording specific about the price.
Can we send reminders from our job system?
If it can send a webhook or connect to Zapier, yes. Otherwise import your list and tag by month.
Do we need a separate number?
No. Texts go out under your business name and replies come to your KiwiTxt inbox.
Try it on your next week of automotive and mechanics
Fourteen days free, no setup fee, and you can send your first text within a few minutes of signing up.