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Text messaging for professional services

Most of the delay in professional work is waiting for a client to send something. Emails asking for documents are ignored for weeks; a text asking the same thing gets an answer that day.

  • No setup fee
  • Replies come to a shared inbox
  • Cancel any time

A tax return sitting unfiled because a client has not sent a receipt is a job you cannot invoice.

Messages

What professional services actually send

Real wording, not placeholders. Edit any of it in the portal, or start from these.

Documents needed

Hi Chris, we still need your March bank statements to finish the return. Reply here if it is easier to talk.

Deadline coming

Hi Chris, provisional tax is due on the 28th. Everything is ready your end, nothing to do unless you want changes.

Appointment reminder

Hi Chris, your meeting with Priya is Thursday 2pm at our office. Reply to move it.

Invoice follow-up

Hi Chris, invoice #308 is due Friday. Pay here: harbouradvisory.com/pay/308

Documents arrive sooner A text gets a reply the same day. An email chaser gets read next week.
Deadlines are not missed Reminders go out on a schedule instead of when someone remembers.
A record of every chase The whole conversation is kept, with times, in one inbox.

How it connects to what you already use

Texts can be sent by hand from the inbox on day one. After that, connect what you already run: Integrations covers stores and payments, our free plugin covers website forms on your WordPress site, and anything else can trigger a text through Zapier or the API.

FAQ

Professional services questions

Is it appropriate for client matters?

For logistics, yes: what you need, when something is due, when you are meeting. Keep advice and anything confidential in the channels you already use for it.

Can we send from our practice email domain?

These are texts, not emails: they go out under your business name, and replies come to your KiwiTxt inbox.

Can staff be limited to their own clients?

Yes. Assign conversations, and an agent seat only sees what is theirs.

Try it on your next week of professional services

Fourteen days free, no setup fee, and you can send your first text within a few minutes of signing up.